Privacy policy
Last updated: 31 May 2023
This Privacy Policy describes the types of personal information we collect and process, how we collect and process it and why we do so. We take our users' privacy very seriously and are committed to maintaining their trust by processing their information in a transparent and responsible manner.
We have prepared this Privacy Policy in accordance with the General Data Protection Regulation (GDPR), a European Union (EU) regulation that came into force on 25 May 2018. This Privacy Policy applies to all personal information we collect and process, regardless of whether you are a user of our website, products or services.
Types of personal data we collect and process
We collect and process the following types of personal data:
Contact details: We collect and process your name, email address, telephone number and postal address.
Log data: When you use our website, we automatically collect and process information about your use of the website, including your IP address, browser type, browser language and the date and time of your request.
How we collect and process personal information
We collect and process personal information in the following ways:
Directly from you: When you communicate with us, we collect personal information directly from you.
Automatically through our website: We collect and process log data automatically when you use our website.
Why we collect and process personal data
We collect and process personal information for the following reasons:
To provide and improve our products and services: We use your personal information to provide you with the products and services you request and to improve your experience with our website.
To communicate with you: We use your contact information to communicate with you about your contact requests, to send you updates on our products and services and to respond to your queries.
To comply with legal obligations: We may use your personal data to comply with legal obligations, such as to respond to subpoenas, court orders or other legal requests.
Retention of data
We will retain your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law. When we no longer need your personal data, we will securely delete or destroy it.
Data security
We take the security of your personal information very seriously and have taken appropriate technical and organisational measures to protect it from unauthorised access, disclosure or loss.
Your rights
Under the GDPR, you have the following rights in relation to your personal data:
- Right of access: You have the right to access the personal data we collect and process about you.
- The right to rectification: You have the right to request that we correct inaccurate personal data that we collect and process about you.
- The right to erasure: You have the right to request this.